Underthecocotiers

Shop policies

Last updated on December 29, 2022

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Bienvenue chez Under the Cocotiers, une boutique en ligne d'objets couture et bijoux : sacs, pochettes, foulards, …

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

The following payment methods are accepted :
- Credit card,
- Paypal,
- Etsy gift card.

You do not need a PayPal account to pay with PayPal. Follow instructions in the payment process. Please follow the prompts to PayPal they will lead you to completing your payment.

When you're placing an order, please check that your address on the order is correct, since that is the address where your package will be sent. If an item is returned to me due to an incorrect address, I will have to charge shipping fees in order to resend the item to the correct address.

Shipping

All items will be shipped from Bolivia (South America) via Registered Air Mail Service with Tracking Code.
To USA: an average transit time of 10-25 Business Days to arrive (depending on your location).
To Australia/Asia/Middle East/Africa: an average transit time of 14-39 Business days
To Europe: an average transit time of 14-30 Business Days.

Additional policies and FAQs

I am not responsible for loss of parcels during the sending.
I don't have any responsibility in postal delays.

Underthecocotiers